Client Account Executive

Permanent employee, Full-time · Dublin, Remote, New York

The Role

Hatched serves a client base of sophisticated hedge funds - primarily long/short equity strategies - headquartered in New York and London. As our data and tools evolve, delivering value in-life (after the sale) becomes more important than ever.

We’re looking for a Client Account Executive to strengthen our approach to client retention and expansion. This role will support the co-founder leading the Client Team in building deeper relationships with current clients, ensuring renewals are seamless, and spotting high-leverage opportunities for cross-sell and upsell. In addition, this person will provide research and organizational support for prospective client targeting and conference preparation.

The ideal candidate is highly organized, detail-oriented, proactive, and commercially curious - with a drive to build systems and structures that help clients get more value from our products.

What We Need You To Do

Existing Client Growth & Retention

Design and implement a system to manage in-life client engagement, focused on maximizing subscription value
Identify opportunities to cross-sell based on client behavior, fund activity, or new product releases
Monitor and track renewal dates; own the renewal process and ensure no opportunities slip through the cracks
Develop ideas and initiatives to deepen client relationships and maintain engagement

New Client Acquisition Research & Support

Create and maintain detailed fund briefings using a mix of internal data (CRM etc.) and external sources (Whale Wisdom, LinkedIn, etc.)
Devise a standardised template/process for efficient briefing generation and updates
Collaborate closely with co-founder to strategize outreach plans and entry points for target accounts
Manage timelines and ensure timely delivery of insight to support sales strategy

Conference and Client Meeting Support

Partner with the Marketing team to coordinate required materials for upcoming conferences and key client meetings
Identify high-value prospects and help secure meetings with them
Prepare briefing packs for founders, ensuring they are fully informed on the client/prospect’s background and recent activity
Track and coordinate all post-conference follow-ups to keep momentum going

What You Bring to Hatched

2+ years’ experience in a client-facing, operations, or account support role - ideally within finance, data, or SaaS
Strong organizational and research skills; able to synthesize information quickly and communicate it clearly
Comfortable working with CRM tools, LinkedIn, and data sources like Whale Wisdom
High attention to detail, with a bias toward action and ownership
Strong collaboration and communication skills - able to work fluidly with senior stakeholders

Reporting Line

Reports directly to co-founder, who leads the clients and sales efforts.
Works closely with the Marketing and Product/Data Analytics teams

Apply for this job

About us

Hatched Analytics delivers KPI predictions on 70 global companies using proprietary data. Our insights help hedge funds stay ahead of the market, with a proven track record of accuracy and speed. We’re a 20-person team, growing quickly, and this role will be central to our next phase of expansion.

Apply for this job

We are looking forward to hearing from you!

Thank you for your interest in Hatched Analytics. Please fill out the following short form. Should you have difficulties with the upload of your data, please send an email to careers@hatched.ie.